What Drives Us
What's Included
PRODUCT SPECS
The Edge Tub Elite is our premium 1HP Chiller, cools as low as 37°F and can heat up to 104°F. Comes in Standard or XL Tub Size.
The Edge Tub Legacy is our more affordable and perfect residential unit with a .8HP chiller that cools as low as 37°F. It does not have hot-tub mode and only comes in Standard Tub Size.
XL Tub Dimensions: 62.75"(L) x 36.5"(W) x 24.3"(H)
Standard Tub Dimensions: 53.3"(L) x 31.5"(W) x 24"(H)
The XL Tub is comfortable for a more spacious experience, up to 7' tall, or 2 people comfortably.
The Standard Tub is comfortable for full body immersion for people up to roughly 6'4
We encourage you to leave it on, that way the tub is constantly cleaning, filtering, and cooling the water. It also will keep the water at your desired temperature, so it’s always ready for you.
The amount of electricity that The Edge Tub uses is based on a few factors including the ambient temperature, set point of the water temperature, if it is placed in direct sunlight, how often it is changed from cold to hot or vice versa, and local electricity rates.
In addition, you can also use The Edge App to set run schedules so it turns on and off around your typical usage time. In general, we expect costs to be less than $1/day,
Yes! The Edge Tub is IPX4 weather resistant and can certainly be outside. If outside, we do recommend setting up beneath some shade or covering to avoid direct exposure to sun, rain, and other elements to avoid accelerated aging of the unit.
**Please note that the Chiller cannot be outside when the temperature is below freezing - the pipes are at risk of freezing. Running it hot would not guarantee a solution.
What our thousands of customers do who live in cold weather states during winter is either bring the entire tub setup inside to their garage, basement, or another room, OR bring the Chiller in, leaving the tub outside which will cool naturally from the ambient temperature.
Edge Tub Legacy, Edge Tub Elite, and Edge Tub Core products carry a 1 year limited warranty against manufacturing defects and other issues associated with normal product use.
Our warranty for Commercial use is 1 year, only when purchased through The Edge Tub Elite Commercial Package. This warranty does not cover wear-and-tear or abuse of the product. If you have an issue, please first visit our support dashboard here. View our Warranty Policy here
We are committed to ensuring you have a working unit so you can maximize the benefits of your Edge Tub.
Should issues arise with your Edge Tub, our US based customer support team is standing by to support you. The majority of issues are solvable through remote troubleshooting via email, phone, and our help center articles and videos. If we are unable to resolve remotely, we will initiate and Return and Repair so we can repair and refurbish it with our in-house technician at our San Diego HQ.
Any repairs that occur within the warranty period (including shipping and handling) will be covered 100% by Edge Theory Labs. Outside of the warranty period, we will still support with this same return and repair process, however the customer will pay the nominal costs for shipping, handling, parts, and labor.
Our goal with building The Edge Tub was to offer the highest quality and most practical unit at the most affordable price possible. There’s some things we aren’t willing to cut corners and sacrifice on, such as the quality of compressor, water pump, and vacuum pump.
These are the easiest to cut costs on with cheaper options out there, especially other portable options.
We feel that it’s really important that you can pick up the phone or send an email and talk with a real human, so having customer support team and in-house technician also sets us apart from competitors out there, many of whom are drop-shipping from overseas and offer little or sometimes zero customer support.
Delivering this premium experience at the most affordable price is what we strive to give to our customers and community.
It is a very straightforward and simple setup that anyone can do. No electrician, no handyman, and no tools needed – you don’t even need a screwdriver!
The Tub arrives from FedEx or UPS in a few boxes right to your door, and some have likened the setup to an adult Lego set.
The setup is plug in play and you can expect it to take less than 30 minutes. Once you receive your unit you’ll be prompted to follow along our 6 minute installation video. , Think of this unit as an adult lego set. Our unit is simple. When you receive your tub, you’ll be prompted to follow our very easy 6 minute installation video.
Yes! The Edge Tub Elite and The Edge Tub Legacy come with an insulated cover with child locking buckles.