FAQs

How to..

Product Use

We designed all components of The Edge Tub to be simple to setup and takedown quickly. No tools are required; simply inflate the Tub with air, connect the hoses to the Chiller and plug power cord in to a standard outlet, and fill with water. Takedown is just these steps in reverse! On average, this takes 15 minutes for setup or takedown depending on your water pressure for filling. Detailed setup and takedown instructions and videos can be found here.

Water maintenance is a breeze with our built in 2 step water filtration system and non-chlorine based sanitizer. The 20 micron filter ensures that any foreign contaminants are removed prior to entering the unit and the high-flow water pump fully circulates the water every 15 minutes. All that is required is adding Oxidizer, testing the Sanitizer level weekly, and replacing the filter once per month. Details instructions can be found here.

This a complex answer as it depends on your goals and specific circumstances. In general, we encourage new users to start at higher temperatures and work their way down to colder temperatures over time. A new user may start at 55*F and work their way down to 40*F over several weeks while increasing duration. In general, we recommend most users should immerse in 45*F water for between 3-5 minutes for optimal health benefits.

We recommend that anyone with a preexisting medical condition consult with a Doctor prior to beginning a Cold Water Immersion or heat therapy program. Cold Water Immersion can cause adverse reactions in those who are not completely healthy.

This is a point of debate within the cold immersion community. Some like to take an ice bath immediately after a workout or training session, others like to wait about an hour. Many users also enjoy using The Edge Tub in the morning to help wake up and start the day with an edge! Studies show that you can see benefits within as fast as 30 seconds. We recommend starting at 2 minutes at 50*F and decreasing the temperature while increasing the duration as you become more comfortable. We like to go in for 3 minutes at 37*F. Check with your doctor prior to starting your cold immersion routine.

The Edge Tub is made of drop-stitch fabric which is designed to have very minimal air leakage. Air pressure can change due to ambient air temperature and may lose 1-2 PSI per month. The tub can be easily topped up with air from the provided hand pump even if water is in the tub. Care should be taken to not push the deflate valve during this process.

Yes! The Edge Tub can be used without the Chiller if you want to use with just ice.

While on the surface Cold Water Immersion (CWI) and Cryotherapy appear very similar, CWI differs from Cryo in a few important ways. Cryo works by super chilling the air in the chamber using a gas such as liquid nitrogen whereas CWI uses just water. Because water is a better conduit of heat than air, the effect is that CWI has a significantly faster impact on the body than Cryo. Cryotherapy is typically done in a studio setting and requires very expensive equipment.

Epsom salts and other additives are a no-go unfortunately since they are corrosive and would block up the heat exchanger.

Product Specifications

The Edge Tub utilizes the same material as used in inflatable stand up paddle boards and inflatable boats. It is built to support your full body weight on the edges with no problem. Most people don’t even realize it is inflatable when using it because it is so solid!

The Chiller requires a standard US 120v/60hz power supply on a 15 amp circuit. We recommend that this circuit be dedicated for The Edge Tub as it may trip the circuit breaker if shared with other large appliances such as a refrigerator. The Chiller is NOT multi-voltage and cannot be used in countries that do not supply 120v/60hz power.

The Edge Tub can chill water to as cold as 37*F or heat as high as 105*F. Achieving these temperatures assumes that external ambient temperature is within the operating range.

The Edge Tub can operate in ambient temperatures as hot as 105*F and as cold as 37*F. It is not recommended that The Chiller operate in conditions below 35*F as the unit would be at risk of freezing and may cause severe damage. Our warranty does not cover damage due to use in conditions outside of this operating range.

The Edge Tub uses a commercial grade compressor to chill water 4x faster than most other cold tubs. Actual cool down time will be a product of the starting water temperature, and the ambient air temperature. In our testing, we have found that The Chiller will cool water at a rate of about 10-12*F per hour. This allows the tub to cool from a starting water temperature of 65*F to 37*F in about 2.5 hours. The unit will heat at a faster rate, increasing the water temperature at a rate of about 15*F per hour. This allows the unit to heat from 65*F to 105*F in about 2.5 hours. If desired, the cool down process can be sped up by adding ice while filling the tub with water.

Yes! Once set up on a 2.4 ghz WiFi network, The Chiller's settings can be set remotely via the Tuya Smart application on your smartphone. This includes customizable programming that allows the tub to turn on and off at preprogrammed times or change from cold to hot mode so you can take a cold plunge in the morning, and hot tub in the evening!

UV and Ozone on their own are insufficient to ensure that the water in the tub remains clean and clear. They can extend how long the water lasts for before needing to be changed, but cannot replace a sanitizer system. This is why we chose a non-chlorine based EPA-approved sanitizer to give you peace of mind that your water is safe.

Yes, The Edge Tub can be placed outside! The Chiller is IP44 certified meaning that it can handle dusty environments and light water sprays. However, the unit’s efficiency will decrease if the tub is placed in direct sunlight and the longevity of all components will increase if they are placed under a shelter.

The Edge Tub is indoor or outdoor compatible with IPX4 weather resistance rating and can operate in ambient temperatures down to 35*F. We recommend putting the unit under a shelter if placed outside and protecting from freezing during winter weather.

The compressor in The Edge Tub is between 2-4x as powerful as the competition. We wanted to ensure that the water can be cooled in nearly every environment. It wouldn’t be truly portable if it didn’t cool water FAST! We have the only product can be ready to use within 2.5 hours!

The amount of electricity that The Edge Tub uses is very dependent on the ambient temperature, the set point of the water temperature, if it is placed in direct sunlight, and how often it is changed from cold to hot or vice versa. In addition, the unit is capable of being programmed to minimize the amount of time it is at the coldest (or hottest) temperature which saves significant energy consumption. In general, we expect costs to be less than $1 per day.

Most of the time, when the water is in the desired range, The Chiller does not need to run and the unit is nearly silent. When cooling or heating the water, the fan creates about the same amount of noise as a window AC unit, or roughly 65 decibels at 3 feet.

The maximum recommended pressure is 10 PSI. Filling past 10 PSI will void the warranty and may cause irreparable damage to the Tub.

Sales

We offer a 1 year warranty on both The Chiller and The Edge Tub and their peripherals against manufacturing defects and other issues associated with normal product use. Our warranty for Commercial use is 6 months. This warranty does not cover wear-and-tear or abuse of the product. If you have an issue, please first review our Quick Help Guide found here. If this does not resolve your issue, please send us a message.

If you have a custom request, please send us a message here, and we will respond with your regarding your specific needs!

If you would like to purchase multiple units (3 or more), please send us a message here, and we will respond with your regarding your specific needs!

If the standard warranty period has elapsed, and something goes wrong, please send us a message and we will work with you on repairing any damaged components!

We offer a 30 day return window during which The Edge Tub may be returned for a full refund (net return shipping costs) for any reason. The product must be received in like-new condition without damage for a refund credit to be issued. Please send us a message if you would like to request a refund.

Yes! The Edge Tub comes equipped with a commercial grade compressor that can handle near-constant use in most circumstances. If used in a commercial setting, the water maintenance protocol will change and filters will need to be cleaned and changed more regularly. We also offer products that help facilitate use of The Edge Tub in commercial settings such as our water containment mat and other accessories found here.

If you would like a unit shipped internationally, please send us a message here and we will discuss your needs. International shipping rates may be required.

Transportation

The Chiller and The Edge Tub will arrive in two separate boxes to your doorstep via UPS or Fedex. The Chiller is best handled by two people to move it safely prior to removing from the box.

The Chiller should always remain in its normal upright position (handles up). If The Chiller has been on its side or in any other position, it should be left upright for 12 hours before use. We recommend ensuring that all components are dry/drained before putting away for transportation. If shipping The Edge Tub, care should be taken to ensure that proper packaging is surrounding The Chiller to absorb shocks or impacts.